Occitania:
Haute-Garonne Toulouse
Gers: L'Isle Jourdain, Auch
face-to-face and remote
Privacy Policy
Code of Ethics
The following guidelines provide a structure and value system on which I rely to establish and support a successful business.
The main objective is the safety and well-being of our clients in coaching. This includes not only the steps we help them to take or the goals we help them achieve, but also our attention to discretion and confidentiality.
It outlines the specific ethical and moral standards that apply to my coaching practice.
Confidentiality
- Ask the client only for information required by law, for clinical purposes or necessary to facilitate service delivery.
- discuss with clients the standards and limits of confidentiality before any service is rendered and again when necessary.
- Explain the applicable confidentiality and privacy standards to all parties involved in the ongoing coach/client relationship.
- all customer information collected during the provision of services is considered
confidential, unless there is a clearly justified legal or professional reason to disclose them. (The only other opportunity for coaches to reveal private information is when it seems
necessary to avoid immediate foreseeable harm to the customer or any other person.
General standards
Only the activities of persons considered to be related to coaching are subject to the guidelines
as set out in this Code of Ethics.
3. Legality
The laws of the country or state in which the services take place will always supersede these rules.
4. Professionalism
Non-discrimination:
because of factors that include, but are not limited to, age, race, gender, sexual orientation, national origin, religion or disability.
Commitment to act with professionalism and integrity towards clients, colleagues and peers, but If, due to personal issues, a service cannot be delivered effectively, then inform the customer. In such a case, evade this particular assignment. And do what is possible to reduce or eliminate any harm that the client may suffer by following the coaching process.
10. Responsible influence
- avoid working in an area that constitutes a conflict of interest.
- Do not misuse the influence they have on customers.
- be mindful of any social, economic, political or personal factors that may affect his judgment or ability to serve the client effectively.
- in the event that an unexpected or unavoidable factor occurs, potentially creating a conflict
of interest in the Coach/Client relationship, resolve the issue in a way that keeps the customer’s interest in mind.
11. Accept a client on request from a third party
- In the case of services to a person at the request of a third party, ensure that all facets of the coaching process are explained to all parties involved: clarifying roles and the coach/client relationship, confidentiality limits and application of the services provided.
12. Record keeping
- will organize, maintain, retain and destroy all records, data and information pertaining to a client in such a way as to comply with the laws of the state and country in which the client resides.
- take reasonable steps to document information on work with former clients. Not only to comply with legal standards but also to
facilitate work at a later date with the same client.
13. Fees and payment structure
- clarify, as soon as possible, the fees, payment deadlines and billing requirements for its services.
- will not seek to collect fees in an exploitative, misleading or dishonest manner.
also with regard to the coach profession and themselves.
5. Professional competence
- Do not presume to have skills and abilities not possessed, or have the inherent rights -provide only services that fall within my level of experience and competence, on
the basis of their knowledge, training or life or work experience
relevant.
6. Continuing training
- make a continuous effort to keep my skills and knowledge up-to-date, to stay at the forefront of my profession and acquire the appropriate knowledge.
- make a reasonable effort to stay informed and learn new practices and methodologies essential to the practice of the profession.
7.Provision of services
- speak in language that customers understand.
- design all written material, actions to be undertaken, exercises to be done and interventions in a way that corresponds to the specific needs of the client.
- If there is a limit, whether by law or for any other reason, in the implementation of an activity
8. Respect for the individual
- recognize the right of others to have different opinions, attitudes, values and beliefs.
- Not willfully conduct yourself towards another person in a manner that would generally be considered to be contemptuous, discriminatory or abusive.
not engage in any form of harassment, which may include but is not limited to acts of intimidation, threats, sexual advances or inappropriate conduct of a sexual nature.
9. Personal issues
- take reasonable and appropriate steps to ensure that my own problems
do not hinder work with clients.
If, due to personal issues, a service cannot be delivered effectively, then inform the customer. In such a case, evade this particular assignment. And do what is possible to reduce or eliminate any harm that the client may suffer by following the coaching process.
10. Responsible influence
- avoid working in an area that constitutes a conflict of interest.
- Do not misuse the influence they have on customers.
- be mindful of any social, economic, political or personal factors that may affect his judgment or ability to serve the client effectively.
- in the event that an unexpected or unavoidable factor occurs, potentially creating a conflict
of interest in the Coach/Client relationship, resolve the issue in a way that keeps the customer’s interest in mind.
11. Accept a client on request from a third party
- In the case of services to a person at the request of a third party, ensure that all facets of the coaching process are explained to all parties involved: clarifying roles and the coach/client relationship, confidentiality limits and application of the services provided.
12. Record keeping
- will organize, maintain, retain and destroy all records, data and information pertaining to a client in such a way as to comply with the laws of the state and country in which the client resides.
- take reasonable steps to document information on work with former clients. Not only to comply with legal standards but also to
facilitate work at a later date with the same client.
13. Fees and payment structure
- clarify, as soon as possible, the fees, payment deadlines and billing requirements for its services.
- will not seek to collect fees in an exploitative, misleading or dishonest manner.
If the ability to serve the client was limited due to insufficient funding,
- not to be intimately involved with current clients and ideally not to fraternize romantically with senior clients for at least one year after the end of service.
- not to engage in intimate relationships with people over whom he has direct authority or whose professional advancement, or well-being, is dependent on the assessment of the coach.
19. Terminate the coach/client relationship
- Terminate the coach/client relationship when it becomes apparent that the person being served is no longer making progress, no longer benefiting from the arrangement or is in any way negatively affected by the coaching process.
Explain this to the client as soon as possible and try to find a solution that is acceptable to all concerned.
14. Detailed invoice
Coaches will ensure that the invoices provided to those paying for their services reflect
Specify the nature of each service provided and provide a detailed account of all associated costs.
15. Public statements
- Take reasonable steps to ensure that legal disclosures about activities and services are both accurate and truthful.
- not knowingly make false statements to the media and thereby mislead prospects in any way.
16. The coach/client relationship
- Discuss with the client aspects that are critical to the coach/client relationship prior to providing services. These topics include, but are not limited to, confidentiality, financial requirements, responsibilities, roles and individual expectations.
- do your best to address any questions and concerns that a prospect may have about the coaching process
17. Refer clients to other health professionals
- if the client clearly needs mental health treatment, refer
to a qualified professional, especially if it poses an immediate risk to itself.
- do not devalue, diagnose or provide medical treatment to a client for mental health or other disorder (outside of the client’s agreement to work to mitigate negative emotions or behavioural disorders, without this constituting medical treatment, or interfering with ongoing treatment). If a potential client is already undergoing psychotherapy or psychiatric treatment, determine whether or not to continue with the process would be in the client’s best interest.
18. Fraternize with the client
Here are some examples of content you can include in your privacy policy:
What information you collect
How you collect information
Why you are collecting the information
Who you share the information with
Where is the information stored?
How long you keep information
How you protect information
Changes or updates to the Privacy Policy
This template is a sample text and cannot be published. The explanations and information provided here are for general explanations, information, and examples only. You should not rely on this template as legal advice or recommendations on what to do. We recommend that you seek legal advice to help you understand and develop your privacy policy.